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Refunds & Returns

  • If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You will need to provide proof of postage
     
  • You can return a product for up to 21 days from the date you purchased it.
     
  • Any product you return must be in the same condition you received it and in the original packaging.  

  • The refund will include the cost of the item and the original shipping cost.  

  • Goods can be returned to our premises in Monmouth or shipped. We are unable to pay for the cost of the return shipping. 

  • We cannot give refunds or accept returns available for any digital downloads purchased.